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Shipping Method:

We partner with Royal Mail, a trusted and reliable shipping service, to deliver your orders. They offer a range of shipping options to ensure your packages arrive in a timely manner. When placing an order, you will have the opportunity to choose your preferred shipping method based on your location and delivery requirements.

Shipping Rates:

The shipping cost will be calculated and added to your total order amount during the checkout process. The rate depends on various factors, including the weight and dimensions of the items, the destination of the package, and the chosen shipping method. We strive to keep our shipping rates competitive while ensuring the safe and timely delivery of your purchases.

Processing Time:

After placing your order, we require some time to process and prepare it for shipment. This includes verifying the payment, packing the items, and generating the necessary shipping labels. Our processing time typically ranges from 1 to 3 business days, although it may vary during peak seasons or due to unforeseen circumstances. Once your order has been processed, it will be handed over to Royal Mail for delivery.

Estimated Delivery Time:

The delivery time of your package depends on the shipping method you selected during checkout and your location. Royal Mail provides estimated delivery times based on their standard delivery schedules, which may vary for different regions and countries. Please note that unforeseen delays such as customs inspections or weather conditions may impact the estimated delivery time. Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the progress of your package.

Shipping Restrictions:

While we strive to offer worldwide shipping, there may be certain products or destinations that we are unable to ship to due to legal restrictions, customs regulations, or logistical challenges. If your location is not eligible for shipping, you will be notified during the checkout process. Additionally, some oversized or bulky items may have specific shipping limitations due to their size and weight.

Lost or Damaged Packages:

We take great care in packaging and ensuring the safe delivery of your orders. However, in the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work diligently with Royal Mail to resolve the issue and ensure a satisfactory outcome for you.

Please note that any additional fees such as customs duties, taxes, or import charges imposed by your country's customs authorities are the responsibility of the customer and may need to be paid upon delivery.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide the best possible service.

Thank you for choosing United We Are. We appreciate your business and look forward to serving you again in the future.

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